FAQ: Pensionado Discounts at Hotels
Saturday, March 31 2007 @ 06:46 PM EDT
Contributed by: Don Winner
Answer: Panamanian law requires hotels to give those who qualify as pensionados a minimum discount of the regular prices of hotels, 50% from Monday to Thursday and 30% on Friday, Saturday and Sunday. They tend to get around this by posting a higher "regular" rate and then giving a "discount" to everyone. Enforcement is lax and the government will only get involved if someone is willing to file an official complaint Panama's National Consumer Protection and Defense of Competition Authority (Autoridad de Proteccion al Consumidor y Defensa de la Competencia). Please see this search for related articles. The phone number for the office in Chiriqui is 775-2536. They will be happy to listen to your complaint, just make sure you have the details straight. If a hotel owner or manager refuses to honor the discount simply pay the bill and report the incident. This holds true for hotels and all other businesses that are supposed to offer discounts to pensionados. The list of hotels is "all of them."