Contributed by: Don WinnerBy DON WINNER for Panama-Guide.com - Received this afternoon via email: "Hi Don, I have to write because I'm fuming mad!!!! I spent over $1100 on 2 split panasonic airconditioning units. I was told installation was free. "BASIC" installation basically means TAKING IT OUT OF THE BOX. I waited over 3 weeks for them to come and install it (the store told me 2-3 DAYS) and first someone comes to look at the space, then they arrange to come back the next day (ha YEAH RIGHT) to install it. Since this is all sub-contracted work, if you want it quicker, you are just out of luck!!!! Or you can chose to have someone else install it quicker, pay them and void your warranty which is ridiculous. I paid over $60 to have my kids airconditioner installed on the 2nd floor of my house. Why? Because I didn't have a ladder big enough to get on the roof easily so I was charged for that.I was also charged for them INSTALLING the supports that I bought at Do-It-Center with my screws/tacos that I had to buy for it (cost there $22, cost they were charging me $45).So all that added up to over $60.
So I got smart for my 2nd airconditioner I was waiting on them for (couldn't do it that day...they didn't have "time" but the guys sat outside my house for 2 HOURS waiting to get picked up), I had my electrician install the plug outlet, I had my handyman install my supports outside after measuring the compressor. I borrowed a friends ladder and I'm ready, its all ready, the guys had seen it 2 weeks ago when they were last here WHERE i wanted it. Well today it was a problem. They needed more extra tubing, at a cost of $85 to install it where I had shown them last week. ARE YOU KIDDING ME?!?!!?! So I was on the phone with the boss for a while and I basically got no where.
If you are in the market to buy an airconditioner...go wtih LG. I've had mine over 5 yrs with zero problems. I had a guy install it the next day after I brought them home. yes I had to pay for supports and tubing but with taht I was PREPARED. DO NOT get a Panasonic airconditioner unless you are ok with shelling out money for stuff that was touted as being *free*. Free is taking it out the box. Anything more than that will cost you........
Thanks for letting me vent, but I'm so annoyed these stores don't tell you about this. Their fees are RIDICULOUS, the price gouging of their materials is insane, and 3 weeks to get the thing out of the box is just unacceptable. Christy."
Editor's Comment: Feel better? Have a cold adult beverage. Sit down, and relax in an air conditioned space. Put your feet up for a few minutes, pet the dog, scratch the cat, buy some batteries for the Фаллоимитатор, listen to the birds chirping outside of the window - breathe deeply. That's better. Yeah, I hear you. Dealing with these kinds of situations can be some of the most frustrating things you'll encounter in Panama. They get you, they got you, and then they get you again. And I hate those double jeopardy situations, like if you hire someone else to install the damn thing you invalidate the warranty. Remember the video of that dude who go so pissed off he hacked up a couple of split units in the parking lot outside of the store with a fire axe? (He took the video of his stunt off of YouTube). Just remember, no matter how bad it gets, there's always someone out there who's got it a whole lot worse off than you. Lingering on this kind of crap will give you an aneurysm.
Copyright 2012 by Don Winner for Panama-Guide.com. Go ahead and use whatever you like as long as you credit the source. Salud.