Aeropost in Panama - They Still Don't "Get It"

By DON WINNER for Panama-Guide.com - I received another email today from a customer of Airbox Express (Aerocasillas) in Panama. Many people are still confused because they consider themselves to be customers of Airbox Express, and Aeropost simply stepped in, stole Airbox's customer list, and "usurped" those customers away from Airbox. Now, many people continue to receive email from Aeropost even though judges in both Miami and Panama have issued orders telling them to cease and desist. I am withholding the names of the people who contacted me today, but I have a copy of the email they received last week. They write "Don, I thought these people were not to be doing business in Panama!! I am an Aerocasillas customer and just received this e-mail!" Every time this happens I forward copies of the email to the owners of Airbox Express (Aerocasillas) and their lawyers to use as evidence against Aeropost. The most recent email was signed by James Fendell, the President of Aeropost, who makes excused for their inability to move the mail during the holidays. Remember that while James Fendell is the President of Aeropost, the company is 60% owned by John Keith of Promerica Bank in Costa Rica. Their local wonk is Jeff Duchesneau. And, even at this late date, they continue to try to steal customers from Airbox Express, in spite of two judges orders against them. Eventually Airbox will win a huge civil suit against them and that will be that. In the meantime, while Aeropost makes weak excuses about not being able to deliver the mail, according to the managers of Airbox Express, getting rid of Aeropost and switching to their new service provider in Miami was the best thing they ever did. They say the mail is flowing faster and better than ever, even with the holiday rush.

Copyright 2009 by Don Winner for Panama-Guide.com. Go ahead and use whatever you like as long as you credit the source. Salud.