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Welcome to Panama Guide Cable Onda Has the Worst Customer Service On The Planet
Authored by: Anonymous on
Thursday, February 21 2008 @ 01:53 PM EST
When I'd reached the end of my rope with 8...count 'em EIGHT missed appointments and B.S. excuses from everybody and their brother at CableOnda, I made the same promise to them that I did to Cable and Wireless when they did something very similar to my friends in Paitilla. I told them that if they didn't keep their next installation appointment, I would come to their office and sit on their desk until I received a phone call from my friends confirming that the line was installed and working correctly.
CableOnda did actually install the Internet on the 9th appointment and I happily called the woman back to tell her that she'd be saved my 240 lb. gringo ass in her face and on her desk, all day. 8 missed and completed on the 9th only confirms for me that CableOnda is the worst when combined with the stories I've heard from friends and now this.
Shame for Cable and Wireless when they ignored my promise and I did go to their Multicentro office, pushed the security guard out of the way and took a seat on the girl's desk for the 45 minutes it took for them to fix the problem they'd been fuxing up for 2 weeks. It's amazing what a raised voice and a large gringo sitting on a desk refusing to move will do for a bunch of lazy Panamanians whose jobs don't depend on actually doing their jobs, but rather on breathing rythmically and waiting for more vacation time and extra pay.
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